To change the date or time, you can do so directly via your customer account, at the bottom of the homepage of our website: https://www.musee-jacquemart-andre.com/fr , and enter your login details.

The ticket exchange costs 2 euros.

You must go to "Order," select the ticket you wish to exchange, click on it, and a window will open. Then click on "Exchange," reselect the ticket, confirm, and choose a new date (or the same date as originally) and a new time. Reselect the fares. You will need to pay a two-euro exchange fee.

You can change your dates up to 1 day before your visit. After that, it is no longer possible to change your ticket reservation date.

To book tickets, you must visit our online ticket office via our official website: https://www.musee-jacquemart-andre.com/fr/tickets

Once you've selected your date, you choose your time slot, then your price. You also have the option to choose an audio guide and make a donation. Finally, before proceeding to payment, you must log in or create a new account. Your shopping cart will then appear with the "proceed to payment" option.

Booking a ticket online is not mandatory. It is possible to buy your ticket directly at the museum ticket office, subject to a possible wait depending on the number of visitors.

The entrance ticket grants access to the permanent collections and the temporary exhibition.

During exhibition periods, to visit the museum you must book an exhibition ticket on our online ticketing system .

It is also possible to buy your tickets directly on site, at the museum ticket office, subject to a more or less significant wait.