en
How do I book a ticket?
To book tickets you must go to our online ticket office, via our official website: https://www.musee-jacquemart-andre.com/fr/tickets
Once you have selected your date, you will choose your time slot, then your price. You will also have the option to choose an audio guide, then to make a donation. Finally, before proceeding to payment, you will need to log in or create a new account. Your shopping cart will then appear with the option "proceed to payment."
I would like to contact someone by phone or email.
If you cannot find your answer via our virtual agent, you can contact support or send an email to helpdesk@musee-jacquemart-andre.com .
Your email will be processed by a member of the team who will contact you by email or phone.
How do I get a refund for my ticket?
To request a refund, you must contact our customer service department using the online form: https://www.culturespaces.com/fr/contactez-nous
How do I book tickets for a group?
You can make your reservation online via our website: https://www.musee-jacquemart-andre.com/fr/professionnels/groupes
You can download our group brochure for more information and I invite you to contact Mrs. Lemaire, head of the group service, directly at groupes@musee-jacquemart-andre.com .
